Contact PromoProof

Let’s make your giveaway evidence process clearer.

Ask about plans, agency workflows, client workspaces, entrant-list handling, or the evidence produced after a winner is selected. Tell us what you are trying to do and we will give you a practical answer.

Tell us what you need

Start with the practical details.

You do not need a finished brief. A little context helps us point you to the right plan, workflow, or product information.

  • Plans and usageChoosing the right allowance for your agency.
  • Giveaway workflowSetting up, checking, drawing, and keeping proof.
  • Team setupClient workspaces, roles, and agency access.
  • Security and dataTechnical information for your team or client.

Keep sensitive data out of your message. For account help, include the account email and promotion name, but never send a password or an entrant list.

Send an enquiry

How can we help?

Share enough detail for a useful first reply.

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What happens next

A straightforward route to an answer.

We will use the information you send to understand the question and point you towards the most useful next step.

1

We read the context

Your message is reviewed with the workflow, plan, or technical question in mind.

2

You get a practical reply

We answer directly or link you to the relevant product and service information.

3

You choose the next step

Continue with a plan, arrange a closer look, or keep the information for later.

Already using PromoProof?

Open the right place without waiting for a reply.

Use My Account for billing and subscription details. Use the Dashboard for promotions, entrants, winner selection, and evidence records.