Contact PromoProof
Let’s make your giveaway evidence process clearer.
Ask about plans, agency workflows, client workspaces, entrant-list handling, or the evidence produced after a winner is selected. Tell us what you are trying to do and we will give you a practical answer.
Tell us what you need
Start with the practical details.
You do not need a finished brief. A little context helps us point you to the right plan, workflow, or product information.
- Plans and usageChoosing the right allowance for your agency.
- Giveaway workflowSetting up, checking, drawing, and keeping proof.
- Team setupClient workspaces, roles, and agency access.
- Security and dataTechnical information for your team or client.
Keep sensitive data out of your message. For account help, include the account email and promotion name, but never send a password or an entrant list.
Send an enquiry
How can we help?
Share enough detail for a useful first reply.
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What happens next
A straightforward route to an answer.
We will use the information you send to understand the question and point you towards the most useful next step.
We read the context
Your message is reviewed with the workflow, plan, or technical question in mind.
You get a practical reply
We answer directly or link you to the relevant product and service information.
You choose the next step
Continue with a plan, arrange a closer look, or keep the information for later.
Already using PromoProof?
Open the right place without waiting for a reply.
Use My Account for billing and subscription details. Use the Dashboard for promotions, entrants, winner selection, and evidence records.
